This section provides guidance on how to reach CeDeFiAi support, where to find tutorials, and steps to take if you experience technical errors or malfunctions on the platform.
1. How can I reach CeDeFiAi support?
For support, you can post your questions in our Telegram channel under the “Bug Reports & Issues” topic. Alternatively, you can email us at support@cdfi.ai or use the AI chat feature available on the platform for assistance.
2. Where can I find tutorials and guides for using CeDeFiAi features?
Tutorials and guides can be found in the CeDeFiAi Academy, on the platform’s documentation page.
3. What steps should I take in case of a technical error or malfunction?
If you encounter a technical issue, start by refreshing the page, clearing your browser cache, or checking for updates. If the problem persists, reach out to our support team through the Bug Reports & Issues topic in our Telegram channel or you can email us at support@cdfi.ai . To assist our team in resolving your issue promptly, please provide the following details:
Attaching screenshots or a video recording of the issue will also help our team investigate and get back to you as soon as possible.
- A thorough description of your issue
- The browser you are using
- Any error messages or behaviors you’re experiencing